How to solve the problem of not being able to deposit money to XM by credit card (debit card).

In this article.XMThis section explains how to solve the problem of not being able to make a deposit by credit card (debit card) to

How to solve the problem of not being able to deposit money to XM by credit card (debit card).

Credit card (debit card) deposits, but sometimes deposits cannot be made. The reasons for this are.

I will explain in turn.

Credit cards themselves are not supported.

In some cases, deposits to overseas FX providers such as XM are rejected by some credit card issuers and cannot be made.

This is not a problem on XM's side, but at the discretion of each credit card company. Some credit card companies may refuse to accept deposits to XM, even if Visa or JCB are normally accepted.

XM only accepts deposits from VISA and JCB credit cards; deposits from MasterCard/Amex/Diners etc. are not possible.

These are deposit refusals by the credit card company and cannot be resolved by contacting the XM side.

The reason is said to be that some card companies are refusing to send money to overseas FX companies and online casinos due to guidance from the Financial Services Agency.

The solution is to wait a while and try depositing again, or contact the credit card issuer.

Alternatively, choose a deposit method other than credit card.

For more information on how to deposit XM, see the following article.

XM Textbooks.

Summary of XM FX (XMTrading) deposit method recommendations | XM textbooks This article explains how to deposit money into XM (XMTrading). XM deposit methods, deposit fees, and deposit arrival times How to make a deposit with XM Access the XM login page Log in to XM's ...

Card over-limit (insufficient balance)

When you deposit a credit card (debit card) into XM, the card is in the name of [shopping limit].

Therefore, the card cannot be used if the card's monthly spending limit or, in the case of debit cards, the account balance is insufficient.

Card limits and balances can be checked on the card issuer's website or app.

Usually, you can also apply to change your credit limit here.

For the JCB brand, there is a limit of [up to JPY 1 million per month] for deposits to XM. Please note that this limit applies even if you are within your spending limit, so please pay attention to the cumulative monthly deposit amount to XM.

Card expiry date

Naturally, if the credit (debit) card has expired, the card itself cannot be used.

Normally, the card company will send you a new card within the expiry date, but the old card details may still be there when you enter XM.

When using an updated card, be sure to also check the card details entered in XM.

The name of the payer and the name of the XM account are not the same

When depositing funds to XM by credit card, the name on the credit card and the name on the XM account must be the same.。

This is not possible even if the money is in the name of a family member. This is the same as for bank transfers.

When depositing by credit card, always use a credit card in your own name.

Contact XM directly.

If the above remedies do not solve the problem, thenSupport for XMIt is recommended to contact the

For information on how to contact XM Japanese language support, see the following article.

XM Textbooks.

Summary of how to contact XM Japanese customer support | XM Textbooks This article explains how to contact XM Japanese language support. How to contact XM Japanese customer support For Japanese-language live chat XM support...

summary

In this article.XMThis section explains how to solve the problem of not being able to make a deposit by credit card (debit card) to